We want your shopping experience at Blyssa to be the absolute best! If you’re not completely satisfied with your order, we will do everything we can to try and make it better!
Please look over your order as soon as you get it in your hands. If you think that you’ve received a defective item, contact customer service within 3 business days of receipt of your order. If you were sent incorrect items or are missing items from your order, please contact our customer service team as soon as possible so we can get that sorted out for you!
Please see our policies for returns below:
- Merchandise may be returned for an e-Gift Card Code that will be sent to the e-mail address provided at checkout. You may then apply this to your next order!
- Returns should be postmarked 30 days from the delivery date.
- All SALE items are FINAL and cannot be returned.
- All Returned items must remain un-washed, un-worn, and with the original sewn in tags still intact.
- Original shipping fees are non-refundable.
- An e-Gift Card Code will be sent to the email address provided at checkout. Please note, discount codes used when purchasing affect the amount paid for each item.
- A $7.99 processing fee will be deducted from your store credit for all return bar returns. A $10.99 processing fee will be deducted from your store credit for all prepaid return label returns.
Hassle-Free Returns
We know, returns can be a hassle. We’ve worked really hard to keep the returns process simple so you can stay FABULOUS. You have two options for your return and we’ve spelled out the process below so that you’ll know what to expect.
Prepaid Label
Start your return or exchange online here. Box up your items, apply the label provided, and ship them back to us. Your e-gift card will be emailed to you when the carrier scans your package!
Changing or Cancelling Your Order
Sometimes CHIC happens and you need to change or cancel your order. We totally understand and are here to help, but you must contact us immediately! Please give us a call or reach out to us on social media. Please note our email response time can vary 1-2 days. Our team is oh so skilled at packing and shipping orders fast! Once they begin to process your order (usually within 1-4 hours) we will be unable to make any changes to your order as it’s status will be fulfilled.
Contact Us
If you have any more questions, please contact us via chat, by emailing us at service@blyssa.com.
